Risk guide · Last reviewed 18 August 2026

Infection-Control Review for Hospital Logistics Robots

Define surfaces, cleaning agents, schedules, responsibilities and route restrictions with infection-prevention stakeholders.

Who this is for

hospital operations, laboratory, pharmacy, nursing, facilities, IT and procurement teams

01 · Planning question

List touch surfaces and payload interfaces

Define surfaces, cleaning agents, schedules, responsibilities and route restrictions with infection-prevention stakeholders. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

02 · Planning question

Confirm material compatibility with cleaning agents

Define surfaces, cleaning agents, schedules, responsibilities and route restrictions with infection-prevention stakeholders. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

03 · Planning question

Separate clean and dirty workflows

Define surfaces, cleaning agents, schedules, responsibilities and route restrictions with infection-prevention stakeholders. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

04 · Planning question

Document cleaning ownership and records

Define surfaces, cleaning agents, schedules, responsibilities and route restrictions with infection-prevention stakeholders. For this part of the decision, document the current workflow, responsible users, normal operating conditions and exceptions. Avoid treating a brochure feature as evidence until the offered configuration and site assumptions are confirmed.

Ask the supplier to distinguish standard capability, project option, integration dependency and customer responsibility. Convert the answer into a measurable requirement or acceptance record wherever the outcome matters to safety, service level, custody, compliance or total cost.

Common failure pattern

A feature list is not an operating plan.

Projects become fragile when routes, users, exceptions, integrations and ownership are postponed until after purchase.

Use the pilot to answer a defined investment decision with agreed evidence—not simply to demonstrate that a robot can move.

Frequently asked questions

Can a robot be disinfected with any hospital chemical?

No. Confirm material and electronics compatibility for the selected configuration and follow approved instructions.

Who should approve the cleaning procedure?

Hospital infection prevention and environmental services should review it with the supplier and relevant technical stakeholders.

What should we send for an initial assessment?

Provide the use case, users, environment, payload, route or workspace, systems to integrate, expected quantity, destination market and target timing. Sensitive details can follow under appropriate confidentiality terms.

What should appear in the quotation?

The quotation should identify configuration, scope, interfaces, deliverables, assumptions, exclusions, acceptance approach, support and commercial terms.

Related decision guides

Plan with evidence, not assumptions.

01 · Workflow definition02 · Acceptance criteria03 · Integration and supportSee how projects are evaluated →

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